What should a lemon owner do?

• Obtain a repair order to repair each visit, even if the shop does not diagnose the problem or attempt a repair. To remedy the problem you should show report, and the dates your car is in store.

• Keep purchase contracts, guarantees, and repair orders to prove that you have a lemon. Do not keep repair orders in your car where they can lose.

• We strongly urge you to use the Wisconsin Department of Transportation's (WisDOT) Motor Vehicle Lemon Law Notice form to ask the manufacturer for a refund or replacement vehicle. The Lemon Law Important Notice includes language required under the lemon law. Mail the form to the manufacturer, the address in your owners manual. The manufacturer has 30 days to respond. The reimbursement should include the full purchase price, sales tax, any finance charges, guarantees and costs (for example, repairs, towing, alternative transportation), less mileage deduction allowed by law. If you receive a replacement vehicle manufacturer must reimburse the costs and its guarantee of no mileage charge.

• If you return to the manufacturer of a vehicle with missing equipment or unrepaired damage beyond normal wear and tear, a manufacturer may want to negotiate a damage deduction. You should not be responsible for payment of normal wear and tear, such as small marks, scratches, pitted glass, soiled carpets, small stains or tears. Feel free to have the damage assessed in a location you choose, or have noticed that instead pay a deduction.

• If you do not get a refund or replace of the manufacturer in writing, you can use your manufacturer's arbitration program. If your manufacturer has a program certified by WisDOT, you must use it before you can sue under the Lemon Law. If your manufacturer of the program is not certified, you do not have to use it. However, if you do not use it, you can get a decision like. You can reject any decision that does not like. Here is a list of arbitration programs listed below.

• Talk to a lawyer if the manufacturer does not help you. A court may need to decide if your vehicle is a lemon and what solution you deserve. If you process the manufacturer and win, you'll get twice the purchase price of vehicle, plus other costs and attorneys fees. To find a lawyer who deals with Lemon Law cases, contact with the State Bar of Wisconsin Attorney Referral Service in and free (800) 362-9082 or at (608) 257-4666 or WisBar Lawyer Referral Service and the Information.